Over the weekend of the 17th and 18th August there was an issue with our email services, meaning that we did not receive any emails. If you contacted us via email over this weekend, you will need to re-send your email. We apologise for any inconvenience this causes you.
Bulky & Electrical Household Waste
Request a collection
We can arrange for the collection of bulky and electrical waste, such as old furniture or appliances, from your home.
This is a chargeable service. Items are classed as large or small and there is a charge per item as follows (size guidelines below):
- Small Items: Bulky £10 / Electrical £13
- Large items: Bulky £20 / Electrical £25
- For multiple items we also offer a set charge of £50 for a 25 minute loading time
Or download, print and fill in our Bulky waste application form.
- You must list all items on the form, which will be included in the collection.
- Bulky waste can only be collected from outside your home, near the edge of your property and must be left out from 7am on the day of collection.
Once your application has been processed you will be contacted by our contractor and advised when your collection will take place. This can take up to 5 working days for the first contact and 10 days to complete the collection.
Bulky item costs
Your bulky waste will be classed as a large item if it takes more than one person to carry. Please see our Bulky waste size guidelines or contact us for further information.
|Large bulky items: £20 per item||Small bulky items: £10 per item|
|Double mattress||Single mattress|
|Extra large bin-bag up to size of a builders' grab-bag of garden waste||Standard bin-bag of garden waste|
|Tree trunks needing no more than one person to carry||Smaller bundles of prunings tied up with string|
|Large bundles of pruning’s tied up with string|
Please note garden waste must be bagged, boxed or tied for ease and safety of handling. Customers who have a lot of regular garden waste may want to sign-up for our garden waste collection service
Electrical item costs
The Waste Electrical & Electronic Equipment Directive (WEEE Directive) states that all electrical equipment must be collected and dealt with separately. Please take look at our Bulky/Electrical waste size guidelines or contact us for further information.
|Large electrical items: £25 per item||Small electrical items: £13 per item|
|Freezer||PC monitor / laptop|
|Standard / large television||Iron|
Set charge loading time
This is the best option if the cost of your single items, when added together, is more than £50.
A set charge of £50 is payable for 25 minutes loading time.
This is also an option for items that do not fit into the large or small item categories listed above. Such as:
- Dismantled garden sheds
- Fence panels
- Carpet pieces
- Pianos - broken up only
- Tree-trunks and other garden material needing more than one person to carry
Please contact us if you require further help or information.
Council Tax / Housing Benefits savings
The Council offers a 50% saving for residents who get Council Tax and / or Housing Benefit. This does not apply if you already get Single Person Discount on Council Tax due to living alone.
What we won't collect
General building waste
General building waste such as:
- Hard core
- Gas canisters
- Paint pots
Storage heaters are seen as hazardous waste because they may contain asbestos. Make sure the heater is bagged in 1000 gauge polythene (250 micron = 0.25mm) and taped tightly shut.
Please take it to your local household waste and recycling site and tell a member of staff when you get there.