Garden Waste

Your garden waste will be collected every two weeks. It may be collected on a different day to your other waste. Please make sure your bin is out from 7am on collection day. Put your bin at the edge of your property.

Check our Bin Collection page for your collection dates

This information can also be found in your welcome letter.

Please Note: Any garden waste that is not in your bin will not be collected. Garden waste will not be collected for the two weeks over Christmas and New Year.

All garden waste is composted by OLUS Environmental.

For more information read our Garden waste service questions and answers.

View the garden waste terms and conditions.

A single yearly fee of £77 paid in full by Direct Debit.

The date is specified after you receive confirmation your application has been processed and will be outlined in your welcome email. This is taken on the first day of the month or the next working day. You cannot request any specific payment date for the Direct Debit. 

The payment is for 25 collections, costing £3.08 for each collection. This can save many car or van journeys to the household recycling centres. 

You will be given a green-lidded 240 litre garden waste bin as part of your subscription. We do recycle our bins and your garden bin may not be always new.

The service is not transferable from one resident to another. New property owners or tenants must sign up for their own garden waste account and subscription. As per the terms and conditions of the service, there are no refunds for any remaining portion of the subscription, should the account holder cancel for any reason.

Unfortunately, due to the huge popularity and high demand of this service, we are currently taking on applications for a service start date from 1st October 2023 onwards.

We cannot guarantee your garden waste service will start from this date however once your application has been processed, you will receive a confirmation email. This welcome email will confirm your garden waste service start date plus all the information regarding the subscription service.

Please note, if you already have a bin at your property, this does not mean your service will start any sooner. We are making sure this service is fair to all residents that apply, regardless if there is a bin at the property or not.

If you would like to sign up to our garden waste service, then please complete our online form below.

Join the Garden Waste service

What happens after I submit an application?

Once we've received your application, you will receive a confirmation of the information you have submitted.

When your application has been processed, you will receive a welcome email or letter, confirming your service start date, bin delivery and first Direct Debit payment date.

Please note, no payment will be taken before your scheduled service start date. Your first payment date is the same date your subscription service starts and remains the date of your annual renewals.

If you change your mind after submitting an application, please let us know as soon as possible.

If your collection has been missed please review the guidelines checklist on our Collections and Missed Bins page. If you have followed the guidelines and your bin was not collected please fill in our online missed bin collection form which can be found on that page.

If you are staying within Mid Sussex and want to use our garden waste collection service at your new home email gardenwaste@midsussex.gov.uk with both your old and your new home address.

Inform us of your move

Please make sure to let us know of your change of address at least 14 days before the move date. Please can you leave your current bin(s) out in a place visible from the road, so we can remove it. This ideally should be near your usual collection point. We will then deliver a bin(s) to your new property as soon as possible.

As this process can take up to 10 working days to complete, it is important that we are told of a change of address as soon as possible.

If you are moving out of Mid Sussex please:

• Complete the cancellation form 14 days before you move
• Cancel your Direct Debit - but only after telling us of your move by email.
• Leave your garden bin behind

If you are already a garden waste customer, and you would like to pay for an additional bin then please complete our online form below quoting your garden waste account number.

Please note due to the huge popularity and high demand of this service, we are currently taking on applications for a service start date from 1st October 2023 onwards. We cannot guarantee your garden waste service will start from this date however once your application has been processed, you will receive a confirmation email stating the service start date and confirming any bin deliveries.

Order an additional bin

If you wish to cancel the service, please complete the cancellation section of our online form.

Cancel your Garden Waste subscription

Please leave your garden bin out ready for removal. Ideally we’d like you to leave the bin where your other bins are emptied from, however, if it isn’t suitable to leave it there then it must be placed in a location visible from the road and freely accessibly - i.e not behind a car. If you are unsure of where you should leave it, please ask.

Please note we will collect your bin when staff resourcing permits. No refunds will be given by MSDC in cases of cancellation before the end of the 12 month subscription period.

If you are currently a subscriber to the garden waste service, and you need to change/amend your Direct Debit details please complete the Direct Debit section of our online form.

Garden Waste Online Form

Please make sure that you update any details well in advance of any money being called for. Ideally it should be done by the 1st day of the month before it’s due. i.e if your Direct Debit is due on 1st March, please complete the form by 1st February. Should you need any more information please get in contact with us.

The Garden Waste Questions and Answers leaflet

What can't I put in my garden waste bin?

Online Enquiry Form

Waste Management Team
Tel: 01444-477440
Email: gardenwaste@midsussex.gov.uk