Your questions answered.

If you can't find the information you are looking for - please contact us using the details at the bottom of this page.

What is Homemove choice-based lettings?

Sussex Homemove is the choice-based lettings scheme used by most councils in East and West Sussex.

It's for home-seekers looking for social housing for the first time as well as for existing tenants wanting to move address.

How does Homemove work?

Find a home you like in an area where you want to live and 'bid' for it using our choice-based lettings scheme.

A 'bid' is simply registering your interest in a particular home.

All bids are ranked according to your household's housing needs as set out in the Council's Housing Allocation Scheme. The household with the highest rank is offered the home.

Homes are advertised every two weeks on the Sussex Homemove website.

How do I join Homemove?

Please visit our Apply for social housing page and fill in the online form.

For more information on the registry process, please read How to apply for social housing in Mid Sussex.

For older people who want to register online, please take a look at the Family Mosaic Outreach support program.

What is the Mid Sussex Common Housing Register?

It is a list of people looking for social housing in Mid Sussex.

The register is run by the Homemove team at Clarion Housing Group in partnership with 20 housing associations in our district.

What are housing associations?

Housing associations are non-profit making organisations who provide affordable homes to people in housing need.

Some associations also provide low-cost home ownership under help-to-buy schemes.

I'm a Affinity Sutton/Clarion Housing Group tenant. Why can't I join the council's housing register?

Unless you are a wheelchair user or need supported housing, Affinity Sutton/Clarion Housing Group tenants are no longer able to join the Mid Sussex Common Housing Register.

Instead, please register with Home Choice – Affinity Sutton/Clarion Housing Group’s own national housing system.

For more information, please email: housing.options@clarionhg.com

What happens after I've registered for Homemove?

We will send you a welcome pack containing:

  • Your membership number - needed to make a bid
  • The housing band - A, B, C or D.
  • Your Priority Date

Take a look at Homemove's Scheme Users Guide for more information on how to bid for a new home.

How long will my welcome pack take to arrive?

Two to three weeks. If it doesn't arrive, please contact the Homemove Team using the information at the bottom of this page.

What are the housing bands?

We will place you into one of four bands:

  • Band A - emergency or urgent priority
  • Band B - high priority
  • Band C - medium priority
  • Band D - no housing need but interested in affordable housing

Full band details can be found in the Council's Housing Allocation Scheme.

What is my Priority Date?

The date you:

  • Registered with Homemove
  • Moved into a higher band
  • Are reinstated to the register
I'm homeless - can I still choose a home through Choice-Based Lettings?

Yes.

We give Homeless households a 12 week time limit during which they can bid freely on properties.

After that time, we may bid on their behalf

How do I bid on a new home?

You can bid by:

  • Logging on to the Homemove website - you will need your membership number
  • Telephone (follow the automated instructions)
  • Text message

Full details can be found in Homemove's Scheme Users Guide.

What type of home can I bid for?

We advertise a wide variety of homes including:

  • Adapted properties
  • Ground floor accommodation for ease of access
  • Sheltered accommodation
  • Rural properties
  • New housing developments

More details can be found in Homemove's Scheme Users Guide.

How many bids can I make?

You can bid for up to three properties every fortnight.

The list is published on a Thursday. Bidding starts at 4pm and closes at 2pm the following Wednesday.

There is nothing to be gained by bidding early.

All bids will be considered.

Once I've made a bid can I change my mind?

Yes - before bidding closes you can change or withdraw your bid.  You can also refuse any offer.

How do I know if my bid is successful?

You will be contacted by the housing association to arrange a viewing.

You have 24 hours to accept or refuse the offer after a viewing.

You will not be contacted if your bid is unsuccessful.

Instead, Sussex Homemove publish information on the number of bids received and the priority Band of the successful bidder.

Can I bid if I am in rent arrears?

Yes - but you may be given less priority.

It is important that you keep your rent payments up to date or to pay any money owed on a past tenancy.

Can I swap my home with someone else?

Please take a look at our Homeswap page for more information.

Contact us

The Homemove Team
Clarion Housing Group
Upton House
7 Perrymount Road
Haywards Heath
RH16 3TN
Tel: 0300-100-0303
Email: Mid.sussexHomemove@clarionhg.com

The Housing Needs Team
Tel:
01444-477574
Email: housingadvice@midsussex.gov.uk

Last updated: 06 June 2018