Housing advice contact form

Please complete the above housing advice contact form for further housing advice and assistance.  

If you are not able to complete this form on your device, there are computers available during office hours at our offices in Haywards Heath.

Once we have received your housing advice form, a Housing Needs Officer will contact you to discuss your situation. You will likely be invited to attend a housing advice help point.

A member of the Housing Needs team will then complete a housing assessment with you. This may involve completing a personalised housing plan so that we can establish how you can work with the council to resolve your situation. This may take 1-2 hours. You will need to bring relevant paperwork with you such as:

  • Proof of ID
  • Tenancy agreement
  • Notice to quit
  • Details of your income

Advice about homelessness

Housing advice contact form

We offer support and help whether you're homeless or worried about becoming homeless.

The Homelessness Reduction Act 2017 puts a legal duty on councils to offer more support to a wider range of people who are homeless or threatened with homelessness - and to intervene earlier. 

Please see the relevant category to see how we can help you. Prevention and Relief duties both last 56 days, if we cannot help you within this time then we shall assess you under Full Duty. 

At risk of becoming homeless (Prevention)

Please complete the housing advice contact form if you are at risk of becoming homeless.

There are lots of services to help you to stay in your current home, including help with financial difficulties, tenancy matters or relationship breakdown.

We will carry out a housing assessment and agree a personal housing plan with you to prevent homelessness - this duty lasts for 56 days and can end for several reasons including:

  • if we help you keep your home
  • if we help you to find alternative accommodation
  • if you refuse accommodation
  • if you do not co-operate with your personal housing plan
  • if you cease to be eligible, if you withdraw the application
  • if you lose contact with us
If you are already homeless (Relief)

Please complete the housing advice contact form if you are already homeless.

If you are actually homeless, there are certain circumstances when we will offer you temporary accommodation while we continue to help you find somewhere to live.

We will carry out a housing assessment and agree a personal housing plan to help you find alternative accommodation - this duty usually lasts for 56 days and can end for several reasons including:

  • if we help you to find alternative accommodation
  • if you refuse accommodation
  • if you do not co-operate with your personal housing plan
  • if you cease to be eligible
  • if you withdraw the application
  • if you lose contact with us
  • if you have no local connection you may be referred to another authority if it is save to do so
If we have been unable to help you relieve your homelessness

If we cannot help you to keep your home or find you alternative accommodation then you will be assessed under the Housing Act 1996 when the 56 day relief duty has ended. There is only a duty to continue to provide temporary accommodation if you meet the following 5 criteria:

Your connection to the district will also be considered. If you do not have a local connection to this area then you may be referred to another local authority for assistance if it is safe to do so.

 

More information about Homelessness Reduction Act

If you would like more information about the Homeless Reduction Act and the new duties please see the following links:

Other online housing advice

You can also get housing advice online through:

Ex-service personnel

Domestic abuse

Please see our domestic abuse page for information and guidance. 

Rough Sleepers

Please see our rough sleepers page for information.

Contact us

The Housing Needs Team
Tel:
01444-477574
Email: housingadvice@midsussex.gov.uk

Last updated: 26 November 2018