The help point this Thursday (20th September) has been cancelled. We apologise for any inconvenience caused.

With the right advice now – you may be able to avoid losing your home.

You will need to complete the link below for further Housing Advice and a member of the team will then contact you.

Get further housing advice

What help will I get if I'm homeless?

We will do everything to help you keep your current home. Or help you to find a new one.

Before we can help you find a new home - we may need to:

  • Interview you
  • Come to see where you are staying now
  • Ask you to produce evidence to back up what you say and make enquiries with other people

A homeless application is a legal process. We will give you a letter that tells you of our decision when our enquiries are finished. We will also give you some housing options and help you decide what to do next.

To find out more please read our What help will you get from the council if you're homeless? leaflet.

You can also search for hostels, day centres, services and find advice & support on the Homeless Link website.


Crisis provide guidance on the help you can get if you are homeless or may lose your home, now that the Homelessness Reduction Act has come into force:

What help is available to people who are sleeping rough?

Mid Sussex District Council is not under a legal duty to provide emergency accommodation for everyone who is sleeping rough.

Be aware that short term accommodation may be arranged for people sleeping rough during very cold weather conditions.

Please read our What help is available to people who are sleeping rough? leaflet.

How do I help a rough sleeper?

You can let us know about a rough sleeper by visiting Streetlink.

Housing help points

We have introduced a new self-service Housing Advice service on our website. You are advised to self-serve on the website if you are able to do so. If you have additional support needs you can contact the Housing Needs team for assistance.

Help point times are shown below.

Burgess Hill - Town Council Offices

Alternative Thursday afternoons - 1pm to 3pm
(By appointment only)

East Grinstead - Library

Alternative Wednesday afternoons - 1.30pm to 3.30pm
(By appointment only)

Haywards Heath - Mid Sussex District Council Offices

Monday & Friday – 9.30am to 1.30pm
Tuesday & Thursday – 1pm to 4.30pm (20th September drop in has been cancelled)
(No appointment required)

Renting privately

Tenancy Deposit Protection Scheme
All deposits taken by landlords and letting agents must be protected by a government-authorised Tenancy Deposit Protection Scheme.

If your landlord has not protected your deposit s/he may be ordered to repay three times the amount to you and will lose the automatic right to regain possession at the end of your tenancy.

More information:



Find a flat-share or flatmate

Get housing advice on the web

Ex-service personnel

Contact us

The Housing Needs Team

Right to rent

Last updated: 17 September 2018