Manage your account online

If you need to let us know you have moved home, you will need to complete a change of address form. If you are moving into the District, you won't be able to register for self-service until your account has been set up.

Council Tax - Change of Address Form

Our self-service facility allows you to view and manage your Council Tax account online. You are able to view your bills and instalments, set up a Direct Debit, apply for a discount and download a PDF version of your bill for proof of residency.

To sign up for Self-Service, you will require your Council Tax account number and to answer some security questions, such as details about payments you have made.

Sign up for Self-Service

You can now opt in to receive your Council Tax bill online, which will provide benefits such as:

• Receiving your bill quicker. As soon as you have a bill available to view you will receive an email advising you
• The ability to

In order to view your e-bill, you will need a Self-Service account.

To register for E-Billing, please email us at ebilling@midsussex.gov.uk, or complete the online application form by clicking on the button below.

Register for E-Billing

We understand that financial difficulties can affect anyone. If you're having trouble paying your council tax, we offer support through an Income and Expenditure Form to help you set up a fair and manageable repayment plan.

What Is the Income and Expenditure Form?

This form allows you to share details about your income, household expenses, and any debts. It helps us understand your financial situation so we can work with you to agree on a realistic payment arrangement.

When Should You Use It?

You may be asked to complete this form if:

• You have council tax arrears.
• You've received a court summons for unpaid council tax.
• You’ve contacted us to request a special payment plan.

What Will You Need to Provide?

The form asks for:

• Income details (e.g. wages, benefits, pensions)
• Monthly living costs (e.g. rent, food, utilities)
• Other financial commitments (e.g. loans, credit cards)
• Bank statements (to confirm the income and expenditure you declare)

Why It’s Important

Accurate and complete information helps us assess your situation properly and offer the right support. Missing or incorrect details may delay the process or result in unsuitable arrangements.

Need Help?

If you need assistance completing the form or have questions about your council tax, please contact our team. We're here to help.