Get your garden waste collected from outside your home using our garden waste collection service.

The service is for all residents in the Mid Sussex area and costs £65 a year paid by Direct Debit.

How do I sign-up?

Due to the popularity of our garden waste service there is currently a waiting list to join the Council’s garden waste service, and we are unable to accept new customers.

If you would like to know when a space becomes available and join our service, please register your details on our waiting list.

Join waiting list

In the meantime; take a look at some helpful hints and tips on how to compost your garden waste.

Waiting List FAQs

Why is there a waiting list?

 

Due to the popularity of our garden waste service there is currently a waiting list to join the Council’s garden waste service as we are unable to accept new customers. If you would like to know when a space becomes available and join our service, please register your details on our waiting list.
How long is the waiting list?
We currently cannot give a fixed time on when you will become a garden customer, as there are several factors involved in the process. This includes where you live, which zone you are in and which crew would service your area. It will also depend on if anyone cancels their service in the same zone, crew or road as you. We will let you know as soon as possible when a space becomes available.
What do I do with my garden waste whilst I wait?

There are a number of things you can do to get rid of any garden waste you have whilst you wait, including

There is a bin already at my property - can I use it?

Unfortunately, you will have to join the waiting list and when a space becomes available we will let you know. In the meantime, let us know about the bin and we will come and remove it for you.

I’ve cancelled/let my Direct Debit expire - what happens now?

When a Direct Debit is cancelled or it has expired, at the time we will write to you with a timescale to update/renew it. If you do not meet this date, we will cancel the service. Should you then wish to re-join the service you will have to join the waiting list.

What happens when a space on the garden waste service becomes available?

Once a space becomes available you will be contacted to ask if you wish to continue with your application. If you do wish to continue, we will then need to request your bank details for the Direct Debit to be set up, and the bin will be delivered as soon as possible. Please note that when we contact you, you will be given a time limit to confirm if you still wish to start the service. If you do not respond to us within the given timescale, it will be assumed that you do not want to continue with your application, and it will be deleted from our systems.

I’ve already applied for a bin, what happened to my application?

If you have already applied for a garden bin, we would have contacted you explaining the situation and confirming that you have gone onto the waiting list. If you do not wish to go on the waiting list, please let us know via email – gardenwaste@midsussex.gov.uk and we will delete you application.

My question(s) hasn’t been answered

Please email gardenwaste@midsussex.gov.uk if you need any more information and we will respond as soon as possible.

How much does it cost?

A single yearly fee of £65 paid in full by Direct Debit. Taken on the first day of the next month after signing up.

The payment is for 25 collections. Costing £2.60 for each collection. It saves many car or van journeys to our recycling point.

You will be given a green-lidded 240 litre garden waste bin. Please note that we recycle our bins. Your garden bin may not always be new.

Please note: no refunds will be given if the householder withdraws from the service early for any reason, and the service is not transferable from one resident to another.

How does the service work?

Your garden waste will be collected every two weeks. It may be collected on a different day to your other waste. Please make sure your bin is out from 7am on collection day. Put your bin at the edge of your property.

Check our Bin Collection page for your collection dates

This information can also be found in your welcome letter.

Important information: Any garden waste that is not in your bin will not be collected. Garden waste will not be collected for the two weeks over Christmas and New Year.

All garden waste is composted by OLUS Environmental.

For more information read our Garden waste service questions and answers.

View the garden waste terms and conditions.

Moving home

If you are staying within Mid Sussex and want to use our garden waste collection service at your new home email gardenwaste@midsussex.gov.uk with both your old and your new home address.

Inform us of your move

Please make sure to let us know of your change of address at least 14 days before the move date. Leave your current garden bin at your old address, and we will deliver a bin to your new address. As this process can take up to 10 working days to complete, it is important that we are told of a change of address as soon as possible

If you are moving out of Mid Sussex please:

  • Complete the cancellation form 14 days before you move
  • Cancel your Direct Debit - but only after telling us of your move by email.
  • Leave your garden bin behind

Cancelling the Service

If you wish to cancel the service, please complete the cancellation section of our online form.

Cancel your Garden Waste subscription

Then leave your garden bin out ready for removal. Ideally we’d like you to leave the bin where your other bins are emptied from, however, if it isn’t suitable to leave it there then it must be placed in a location visible from the road and freely accessibly - i.e not behind a car. If you are unsure of where you should leave it, please ask. Please note this could take up to ten working days to be completed.

Update Direct Debit Information

If you are currently a subscriber to the garden waste service, and you need to change/amend your Direct Debit details please complete the Direct Debit section of our online form.

Garden Waste

Please make sure that you update any details well in advance of any money being called for. Ideally it should be done by the 1st day of the month before it’s due. i.e. if your Direct Debit is due on 1st March, please complete the form by 1st February. Should you need any more information please get in contact with us.

More information

What shouldn't I put in my garden bin?

Japanese Knotweed

Japanese knotweed is a large plant known for quick-growth and for causing a lot of damage. Please take a look at the Royal Horticultural Society Japanese Knotweed page.

More information on non-native plants and harmful weeds:

Ash Dieback

Ash dieback is a disease of ash trees caused by a leaf fungus spread by airborne spores and physical contact.

More information:
How do I know if I'm living in an ash dieback infected area?

As well as the link above, a map showing locations is available on the DEFRA website.

I have leaves from an infected tree / I live in an area where ash dieback has been found. What do I do?
  • Never put leaves from an infected tree in your green-lidded garden waste bin
  • Leave infected leaves where they fall
  • Burn the leaves
  • Bury affected leaves in your garden or compost them. Do not move this compost outside your garden
  • If none of the above are possible put infected leaves in a sealed bag. Put this bag in your black-lidded rubbish bin
What can I do to help slow down the spread of ash dieback?

Do not collect dead leaf litter from anywhere other than your garden. Spores can be transmitted via infected dead leaves and this could infect new areas.

Home composting resources

Wormeries

Contact us

Online Enquiry Form

Waste Management Team
Tel: 01444-477440
Email: wastematters@midsussex.gov.uk

Last updated: 04 October 2019