Annual Canvass Communications

The type of communication you will receive is dependent on the route your property is processed through and what information we hold for the property.

In summary, you will be contacted in one of the following ways:

• By telephone (text or by call)
• By e-mail
• By post (CCA, CCB or canvass form)
• By a visit from an electoral canvasser

Route 1 will contain properties where a matched result was received for all residents at the property. There are 3 possible communications for route 1 properties. Communications will include one or more of the following:

• An e-mail (sent from the domain: mid.sussex.district.council@notifications.service.gov.uk)
• A text message (sent from the domain ‘MSDC’)
• A CCA Form

The possible communication cycles, including details on how to respond to our correspondence can be found linked below:

Route 2 contains properties where some or all electors are unmatched at the property. This route also contains properties which are empty and where we do not have any electors registered.

There are a range of communication methods used for this route depending on what information we hold on file for the property. In summary these include one or more of the following:

• An e-mail (sent from the domain: mid.sussex.district.council@notifications.service.gov.uk)
• A text message (sent from the domain ‘MSDC’)
• A telephone call
• A CCB or CCB for empty properties form
• A canvass form or a canvass form for empty properties
• A visit from an electoral canvasser

The possible communication cycles, including details on how to respond to our correspondence can be found linked below:

• Route 2 Empty Property – Communication Cycle
• Route 2 All Other Properties – Communication Cycle