Mid Sussex is a safe place to live and work. However crime and anti-social behaviour does happen.

What is anti-social behaviour?

Anti-social behaviour is defined as 'behaviour by a person which causes, or is likely to cause, harassment, alarm or distress to persons not of the same household as the person' (Anti-social Behaviour Act 2003 & Anti-social Behaviour Crime and Policing Act 2014)

Anti-social behaviour covers a wide variety of behaviours and what could be anti-social behaviour in one person’s eyes might not be anti-social behaviour to another person.

Are you a victim of or witnessing ongoing anti-social behaviour?

To gather evidence for an anti-social behaviour investigation we will send the complainant diary sheets to complete for two weeks. Diary sheets give the victim or witness an opportunity to log new incidents and helps agencies gather evidence of the anti-social behaviour. In some cases, this evidence may be used in court.

To take further action in anti-social behaviour cases we must be able to evidence that the behaviour is having a detrimental effect on the quality of life for those in the locality and that the behaviour is persistent. We work very closely with other relevant agencies like the Police, Social Services or Registered Social Landlords to help resolve anti-social behaviour cases.

Please note:

  • If you live in a housing association property you should report these incidents directly to them as they have their own anti-social behaviour procedures. If you are not satisfied with their response, please make a formal complaint to them.
  • We also work closely with police partners. If they are actively investigating a report, we may not be able to act, but we will review this on a case-by-case basis.

What the Anti-Social Behaviour Team does not investigate

  • Noise made by children playing
  • Normal family lifestyles/clash of lifestyles (i.e. talking in garden, noise from children playing or friction between day/night workers)
  • Occasional events like barbecues or fireworks
  • One-off events like religious celebrations or weddings
  • DIY work (please visit the Environmental Health section for advice)
  • Noise from domestic appliances
  • Transport noise or noisy vehicles
  • Inconsiderate parking or not being able to park outside your own home.  
  • CCTV (breach of privacy) for more information please read ICO advice.  
  • High hedge and tree complaints (please visit the The Tree and Hedgerows section for more information) 
  • Disputes over property or boundaries (for cases like this please contact Citizens Advice or a solicitor) 
  • Cannabis use (this is a criminal offence which we do not investigate. Please report this to the police or alternatively your housing association).

How to report anti-social behaviour

Report anti-social behaviour

Tel: 01444 477489 or email: ASB@midsussex.gov.uk

Please be aware the Anti-Social Behaviour Team is not an emergency service; we may take up to 10 days to respond. In an emergency call the police on 101 or 999.

Other reporting

Domestic abuse

Mid Sussex District Council Anti-Social Behaviour Policy and Guidance

Mid Sussex District Council has an anti-social behaviour policy which details how we investigate reports of anti-social behaviour, how we work with partner agencies, what tools we can use to stop anti-social behaviour, our operational procedures and our complaints process. Please click below to read our anti-social behaviour policy.

Mid Sussex ASB Officers now use body worn cameras (BWC) to help manage risk when they are carrying out their duties whilst away from the office. You can read our BWC Policy here. This policy covers both our parking CEOs and ASB Officers.

Multi-Agency Anti-Social Behaviour Case Review (previously known as Community Trigger)

The Multi-Agency Anti-Social Behaviour Case Review is a process that allows members of the community to ask the Mid Sussex Community Safety Partnership to review their responses to complaints about anti-social behaviour.

The Multi-Agency Anti-Social Behaviour Case Review is designed to make sure we work together to try and resolve any complaints about anti-social behaviour.

We will do this by:

  • Talking about the problem
  • Sharing information
  • Using our resources to try and reach an agreeable outcome

The Multi-Agency Anti-Social Behaviour Case Review should be used if you believe your complaint has not been properly looked at - or no action has been taken by us.

Please note: The Multi-Agency Anti-Social Behaviour Case Review cannot be used to report general acts of crime, including hate crime.

It does not replace the complaints procedures of individual organisations or your opportunity to complain to the Local Government Ombudsman or Independent Police Complaints Commission.

How can I request a review?

If you have any challenges accessing or completing the form, please call 01444 477489

When can I request a review?

You can make a Multi-Agency Anti-Social Behaviour Case Review request if you have complained about three separate incidents in the last six months to:

  • The Council
  • The Police
  • Or a registered housing provider/social landlord and you feel the incidents have not been investigated fully.

For more information, please see our factsheet below.

Enforcement Powers

Mediation

Before we consider enforcement tools, Mid Sussex District Council will also explore opportunities for mediation.

Mediation is an informal way of resolving disputes. It involves each person understanding a little about the other’s point of view and how the problem is affecting everyone involved. The mediators' job is to help everyone to find a way forward that they all agree on - mediators are not there to decide who is right or wrong. Each stage is voluntary, and we are here to support participants through the process. https://mediation-plus.org.uk/mediation/neighbourhood-mediation

Fixed Penalty Notices

Fixed Penalty Notices (FPN/s) have been created under the Clean Neighbourhood and Environment Act 2005 and the Anti-Social Behaviour, Crime and Policing Act 2014. Several officers will be authorised to issue a FPN on the spot.

If an officer witnesses an offence, they can approach the person, show their ID and explain their powers. The officer will explain the offence and can issue a Fixed Penalty Notice ticket. In any case, FPNs can also be sent in the post, as the person can be identified using the license plate of the vehicle.

The Anti-social Behaviour Team’s Fixed Penalty Notices cover:   

  • Breach of Community Protection Notices- please see below for information on Community Protection Notices.
Community Protection Notices & FPNs

Community Protection Notices (CPN’s) were created under the Anti-Social Behaviour, Crime and Policing Act 2014. This allows Mid Sussex District Council to issue a warning letter asking for an anti-social behaviour to desist and if this behaviour is not stopped to issue a Community Protection Notice.

A notice will be considered if the behaviour is having a detrimental effect on the quality of life of those in the locality.

  • Is persistent or continuing in nature and,
  • Is unreasonable.

The decision whether behaviour is considered as any of the above will be taken on a case-by-case basis.

If evidence is received that a Community Protection Notice is breached and an offence has been committed, Mid Sussex District Council can issue a Fixed Penalty Notice for the offence or take court action. A Fixed Penalty Notice can be hand delivered, delivered by a partner agency or delivered by post.

If the Anti-social Behaviour Team receives enough evidence regarding the below incidents or matters, we can issue an FPN:

  • Breach of Community Protection Notice 
  • Breach of Public Spaces Protection Order (PSPO), current PSPO 

When can you challenge a Fixed Penalty Notice?

Cases where a complaint might be considered favourably include, but are not limited to, instances where you can demonstrate that:

  • No offence was committed, or the fixed penalty notice has been wrongly issued
  • The offence was committed by someone else
  • The offence wasn't the fault of the person against whom the Notice was served, and there was nothing they could do to prevent the offence 
  • We shouldn't have served the Notice because the offender is under 18, or is physically or mentally incapacitated or has some other incapacity that prevent them from understanding that they committed an offence
  • There are significant extenuating circumstances that temporarily affected the ability of the person to comply with the law

In order to serve a Fixed Penalty Notice, we will have evidence that an offence was committed by the person against whom we issued the Notice. Any challenge must therefore clearly show the reasons why the Fixed Penalty Notice should be cancelled. You will need to give us evidence you have, such as photos, witnesses etc.

There are a range of reasons where a review will not be considered, and these include

  • Ignorance of the law – the test would be whether a reasonable person would be aware that an offence had been committed – for example, most people know that dropping litter and allowing their dogs to foul is wrong! There are some requirements to display notices warning people about the law, but these don’t apply everywhere and to all legislation, and warning notices don’t have to be where you happen to be when the offence was committed
  • You didn't know an offence had been committed – the test would be whether a reasonable person would have known what had happened
  • You couldn't prevent the offence - the test would be whether a reasonable person could have taken steps to prevent the offence occurring
  • The offence was only minor – that’s why a Fixed Penalty Notice has been issued, as this gives the opportunity to avoid going to Court. More serious offences could be prosecuted straight away

If you are served a Fixed Penalty Notice by Mid Sussex District Council or anyone acting on our behalf, but you disagree that you have committed an offence or feel that it was unreasonable for us to serve the Notice, you can write to the council at Mid Sussex District Council, Oaklands, Oaklands Road, Haywards Heath, West Sussex RH16 1SS or by email to antisocialbehaviour@midsussex.gov.uk.

Every challenge will:

  • Be considered on its merits, on the basis of the information and evidence provided by the individual who issued the fine and by the officer who issued the notice.  
  • Receive a full written response, normally within 10 working days. Where a more detailed investigation is required, this will be acknowledged within 5 working days.

Where a challenge is not upheld, the reasons for this will be explained, a further 7-day period for payment will be given.

Fixed Penalty Notices. How to make an appeal or complaint

Fixed Penalty Notices are designed to give an offender the opportunity to discharge any liability to conviction for an offence - which means that by admitting the offence and paying the fine, an offender can avoid being prosecuted for that offence.

There is no formal appeal process for Fixed Penalty Notices – if you disagree that you have committed an offence, you can decide not to pay the Fixed Penalty Fine, and the matter will then be decided by a Court.

Fixed Penalty Notices are designed to give an offender the opportunity to discharge any liability to conviction for an offence - which means that by admitting the offence and paying the fine, an offender can avoid being prosecuted for that offence.

There is no formal appeal process for Fixed Penalty Notices – if you disagree that you have committed an offence, you can decide not to pay the Fixed Penalty Fine, and the matter will then be decided by a Court. However, this can be expensive and time-consuming for both parties, and Mid Sussex District Council therefore has an internal review process that can help to resolve disputes before they get to Court.

Public Space Protection Orders

Public Space Protection Orders (PSPO/s) were created under the Anti-Social Behaviour, Crime and Policing Act 2014 and can be used to stop a person or a group of people committing anti-social behaviour in a public place, for example in a park. 

Anti-Social Behaviour Offences need to:

  • have had, or are likely to have, a detrimental effect on the quality of life of those in the locality;
  • is, or is likely to be, persistent or continuing in nature;
  • is, or is likely to be, unreasonable, and
  • justifies the restrictions imposed. 

Mid Sussex District Council will consider implementing an order on a case-by-case basis. If an individual breaches an implemented Public Spaces Protection Order they can be issued a Fixed Penalty Notice or be taken to court.

The Public Spaces Protection Orders that Mid Sussex District Council has multiple PSPOs for car cruising. For more information on the PSPO for Car Cruising in Mid Sussex please visit: Anti-Social Driving - Mid Sussex District Council 

Safeguarding

During an investigation, an officer may come across a person whose welfare may raise concerns. Such people may or may not have a direct connection to the case under investigation. In any situation it remains a legal duty for officers to ensure that these concerns are properly logged and passed to the relevant agency such as WSCC’s adult social care or children’s services in accordance with Safeguarding Policy & Procedures.

For more information on Safeguarding please visit:  https://www.midsussex.gov.uk/environment-net-zero/safeguarding-people-at-risk/


Hate and Anti-Social Behaviour Risk Assessment Conference (HASBRAC)

HASBRAC is a multi-agency meeting which includes the police, local council, social landlords, social services, schools and other relevant agencies to ensure a joint approach offering interventions for victims and perpetrators of anti-social behaviour. Using the relevant powers from each agency HASBRAC is a forum for agencies to discuss anti-social behaviour cases with a view to take the most effective and appropriate action to support victims and stop perpetrators of anti-social behaviour.

Collecting & Processing Information

Evidence gathered for anti-social behaviour cases is stored on a restricted system which is only accessible to officers that are working on cases.

For more information about how Mid Sussex District Council processes and stores your information please see our Privacy Notices

Contact us

Tel: 01444-477489 

Email: ASB@midsussex.gov.uk

Last updated: 27 February 2026