Annual Canvass Communications
What type of communications will I receive?
The type of communication you will receive is dependent on the route your property is processed through and what information we hold for the property.
In summary, you will be contacted in one of the following ways:
- By telephone (text or by call)
- By e-mail
- By post (CCA, CCB or canvass form)
- By a visit from an electoral canvasser
Route 1 – The Matched Property Route
Route 1 will contain properties where a match was received for all residents at the property. There are 3 possible communications for route 1 properties. Communications will be one or more of the following:
- An e-mail
- A text message
- A CCA Form
The table below sets out more information about this communication, dates you can expect to receive contact and how to respond.
Route 1 Properties – The Matched Property Route
Communication Method |
Information |
E-mail or text message An email or text message listing those in residence at my property and asking me to confirm. This communication will be sent on or around the 9th August 2021. Please respond within 7 days and no later than the 16th August to avoid receiving further communications from us. |
Property Route: 1a Why have I received this? Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do: Following the instructions received in the email: o Visiting the website: www.householdresponse.com/midsussex o Entering your unique security codes noted on your form. o Updating your household information as required and clicking submit. |
Communication Method |
Information |
CCA Form An A4 form with the letters 'CCA' in the top left-hand corner. This communication will be sent on or around the 23rd August 2021. New applications for the electoral register will need to be received by…
|
Property Route: 1b Why have I received this: OR We did not receive a response to an e-mail sent to you requesting information on the property. Do I need to respond? Only if there are changes to be made. What we need you to do: If your details are incorrect or additional people need adding: Online by: o Visiting the website: www.householdresponse.com/midsussex o Entering your unique security codes noted on your form. o Updating your household information as required and clicking submit. By telephone: o Call 01444 477 003 Once you have responded: If you are adding an additional person to the property, we will send a new A3 form (called an Invitation to Register/Register to Vote form) or an invitation email (if an email address has been provided) to the newly added individual requesting further details to get them registered. If you would like to apply quicker than by post, once you have responded to the form following the instructions above, any newly added people can completed registration by visiting www.gov.uk/register-to-vote. |
Route 2 – The Unmatched Property Route
Route 2 contains properties where some or all electors are unmatched at the property. This route also contains properties where we do not have any electors registered.
There are a range of communication methods used for this route, in summary these include one or more of the following:
- An e-mail
- A text message
- A telephone call
- A CCB and CCB Empty property form
- A canvass form
- A visit from an electoral canvasser
The table below sets out more information about this communication, dates you can expect to receive contact and how to respond.
Route 2 – Empty Property Route (properties with no registered electors) |
|
Communication Method |
Information |
First Contact: CCB Form If a property is empty it will be sent a an A4 form with the letters ‘CCB’ in the top left-hand corner. This communication will be sent on or around the 23rd August 2021. Please respond within 21 days and no later than 13th September to avoid receiving further communications from us. |
Why have I received this? Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do: Following the instructions received in the email: o Visiting the website: www.householdresponse.com/midsussex o Entering your unique security codes noted on your form. o Updating your household information as required and clicking submit. If there are no changes to make to your property, you can also respond by: By telephone: o Call 0800 197 9871 and enter your unique security codes when prompted By text: o Text NOCHANGE followed by your unique security codes to 80212. Please do not return this form via post. |
Second Contact: Canvass Form If no response is provided to the first method of contact, the property will be sent an A3 form called a ‘Canvass Form’. This communication will be sent on or around the 20th September 2021 Please respond within 21 days and no later than 10th October to avoid receiving further communications from us. |
Why have I received this? Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do: o Filling in the A3 form, checking all details are correct. o Sign and date the declaration box Pop the form in the provided self-addressed envelope and return via the post |
Third Contact: Canvasser Visit If no response is provided to the first two methods of contact, the property will be visited by one of our Canvassers. |
Why am I receiving this visit? Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do:
|
Route 2 – Property Permutation |
|
|
Communication Method |
Information |
|
First Contact: CCB Form If we hold no contact details for your property, you will first be sent an A4 form with the letters ‘CCB’ in the top left-hand corner. This communication will be sent on or around the 23rd August 2021. Please respond within 21 days and no later than 13th September to avoid receiving further communications from us. |
Why have I received this? Your property will go down this cycle if all electors are unmatched or if we hold no contact details for you. Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do: Online by: o Visiting the website: www.householdresponse.com/midsussex o Entering your unique security codes noted on your form. o Updating your household information as required and clicking submit. By telephone: o Call 01444 477 003 Alternatively, if there are no changes to your property: By telephone: o Call 0800 197 9871 and enter your unique security codes when prompted By text: o Text NOCHANGE followed by your unique security codes to 80212. What happens if I do not respond? If you do not respond to the first method of contact. We will attempt to contact you through the distribution of a Canvass Form. Please do not return this form via post. |
|
Second Contact: Canvass Form If no response is provided to the first method of contact, the property will be sent an A3 form called a ‘Canvass Form’. This communication will be sent on or around the 20th September 2021. Please respond within 21 days and no later than 11th October to avoid receiving further communications from us. |
Why have I received this? Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do: o Filling in the A3 form, checking all details are correct. o Sign and date the declaration box Pop the form in the provided self-addressed envelope and return via the post |
|
Third Contact: Canvasser Visit If no response is provided to the first two methods of contact, the property will be visited by one of our Canvassers. |
Why am I receiving this visit? Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do:
|
|
Route 2 – E-Comm Permutation |
|
Communication Method |
Information |
First Contact: Canvass Form Your property will go down this cycle if there are matched electors with either an e-mail or telephone number. You will first be sent an A3 form called a ‘Canvass Form’ in the top left-hand corner. This communication will be sent on or around the 23rd August 2021. Please respond within 21 days and no later than the 13th September to avoid receiving further communications from us. |
Why have I received this? Your property will go down this cycle if there are matched electors with either an e-mail or telephone number. Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do: Online by: o Visiting the website: www.householdresponse.com/midsussex o Entering your unique security codes noted on your form. o Updating your household information as required and clicking submit. By telephone: o Call 01444 477 003 Alternatively, if there are no changes to your property: By telephone: o Call 0800 197 9871 and enter your unique security codes when prompted
By text: o Text NOCHANGE followed by your unique security codes to 80212. You can also return the form in the post by doing the following: o Filling in the A3 form, checking all details are correct. o Sign and date the declaration box Pop the form in the provided self-addressed envelope and return via the post
What happens if I do not respond? If you do not respond to the first method of contact. We will attempt to contact you through e-mail. |
Second Contact: E-mail or text message If no response is provided to the first method of contact, the property will be sent an e-mail or text messgae. This communication will be sent on or around the 20th August 2021. Please respond within 21 days and no later than the 11th October to avoid receiving further communications from us. |
Why have I received this? Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do:
|
Third Contact: Canvasser Visit If no response is provided to the first two methods of contact, the property will be visited by one of our Canvassers. |
Why am I receiving this visit? Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do:
|
Route 2 – Telephone Permutation |
|
|
Communication Method |
Information |
|
First Contact: CCB Form If we hold a telephone number for your property, your property will go down this route. Our first method of contact will involve sending your an A4 form with the letters ‘CCB’ in the top left-hand corner. This communication will be sent on or around the 23rd August 2021. Please respond within 21 days and no later than the 13th September to avoid receiving further communications from us. |
Why have I received this? If we hold a telephone number for your property, your property will go down this route. Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do: Online by: o Visiting the website: www.householdresponse.com/midsussex o Entering your unique security codes noted on your form. o Updating your household information as required and clicking submit. By telephone: o Call 01444 477 003 Alternatively, if there are no changes to your property: By telephone: o Call 0800 197 9871 and enter your unique security codes when prompted By text: o Text NOCHANGE followed by your unique security codes to 80212. What happens if I do not respond? If you do not respond to the first method of contact. We will attempt to contact you through the distribution of a Canvass Form. Please do not return this form via post. |
|
Second Contact: Canvass Form If no response is provided to the first method of contact, the property will be sent an A3 form called a ‘Canvass Form’. This communication will be sent on or around the 20th September 2021. Please respond within 21 days and no later than the 11th October to avoid receiving further communications from us. |
Why have I received this? Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do: o Filling in the A3 form, checking all details are correct. o Sign and date the declaration box Pop the form in the provided self-addressed envelope and return via the post |
|
Third Contact: Telephone Call If no response is provided to the first two methods of contact, the property will be telephoned by one of our officers. This communication will be sent on or around the 12th October 2021.
|
Why am I receiving this call? We have not received a response to our first two methods of contact and hold telephone details for your property. We do not hold any personal contact details for your property Do I need to respond? Yes, whether there are changes or not – you must respond. What we need you to do: |
|
Keep up to date
Find out more about Mid Sussex District Council news by visiting our Newsroom
Job Vacancies
Social
Follow us on Facebook, Twitter for all the latest Council news.