During cold spells you may find that the material in your garden bin freezes. When this happens it expands and it may become stuck fast in the bins, preventing emptying. Where possible crews will check back later in the day, however this may not always be practical. If not then we will empty the bin on the next scheduled collection day. Trying to empty frozen bins can result in loss of the whole bin into the freighter. Thank you for your patience in this matter.
For information on collection days and Frequently Asked Questions please go to Garden Waste Collection Days & FAQs