Bins and waste system problems

We're currently experiencing a service interruption. We're working to fix this now. You can still check your bin collection dates here.

Find out why your bins may not have been collected.

The guidelines below should help you make sure your bin is collected on time: 

  • Find out which bin should be out at the Bins and waste service area
  • Leave your bins out before 7am on the day of collection 
  • Make sure they’re at the edge of your property and not hidden from view 
  • Make sure it’s in a bin provided by Mid Sussex District Council 
  • Make sure your recycling bin only contains items that can be recycled 
  • Make sure the bin lid shuts, and the bin is not over-filled 
  • Make sure the lid can move freely. If it’s stuck, it may damage our bin lorry 

Report a missed bin collection

Use the Bins and waste service area to report a missed food waste bin, recycling bin, clinical waste bin or garden bin.

 

Last updated: 11 November 2025