Manage your account online

Our self-service facility allows you to view and manage your Business Rates account online. You are able to view your bills and instalments, set up a Direct Debit and download a PDF version of your bill.

To sign up for Self-Service, you will require your Business Rates account number and to answer some security questions, such as details about payments you have made.

Sign up for Self-Service 

You can choose to receive your Council Tax bill online instead of by post. When you opt in to e‑Billing, we will email you each time a new bill or letter is available to view.

How you can view your bill

Each email will include links allowing you to view your bill immediately, either:

• Using a one‑time passcode – click the link in the email and enter the passcode we send to you, or -
• Through your self‑service account – click the link and log in to your account.

Both options give you instant access to your bill. 

Self‑service account

Your self‑service account requires a separate registration, which you can manage here

Once logged in, you can also view your previous bills and correspondence.

Register for e‑Billing

To sign up for e‑Billing, you can either:

• Email us at ebilling@midsussex.gov.uk, or
• Complete the online application form by clicking the button below.

Register for E-Billing

We understand that financial difficulties can affect anyone. If you're having trouble paying your council tax, we offer support through an Income and Expenditure Form to help you set up a fair and manageable repayment plan.

What Is the Income and Expenditure Form?

This form allows you to share details about your income, household expenses, and any debts. It helps us understand your financial situation so we can work with you to agree on a realistic payment arrangement.

When Should You Use It?

You may be asked to complete this form if:

• You have council tax arrears.
• You've received a court summons for unpaid council tax.
• You’ve contacted us to request a special payment plan.

What Will You Need to Provide?

The form asks for:

• Income details (e.g. wages, benefits, pensions)
• Monthly living costs (e.g. rent, food, utilities)
• Other financial commitments (e.g. loans, credit cards)
• Bank statements (to confirm the income and expenditure you declare)

Why It’s Important

Accurate and complete information helps us assess your situation properly and offer the right support. Missing or incorrect details may delay the process or result in unsuitable arrangements.

Need Help?

If you need assistance completing the form or have questions about your council tax, please contact our team. We're here to help.

Contact information can be found here