Self Service

Our self-service facility allows you to view and manage your Business Rates account online. You are able to view your bills and instalments, set up a Direct Debit and download a PDF version of your bill.

To sign up for Self-Service, you will require your Business Rates account number and to answer some security questions, such as details about payments you have made.

Sign up for Self-Service 

E-billing

You can now opt in to receive your Business Rates bill online, which will provide you with the ability to view your bill online as soon as it is available.

In order to view your e-bill, you will need a Self-Service account.

To register for E-Billing, please email us at ebilling@midsussex.gov.uk, or complete the online application form by clicking on the button below.

Register for E-Billing

Council Tax Payment Arrangement

We understand that financial difficulties can affect anyone. If you're having trouble paying your council tax, we offer support through an Income and Expenditure Form to help you set up a fair and manageable repayment plan.

What Is the Income and Expenditure Form?

This form allows you to share details about your income, household expenses, and any debts. It helps us understand your financial situation so we can work with you to agree on a realistic payment arrangement.

When Should You Use It?

You may be asked to complete this form if:

  • You have council tax arrears.
  • You've received a court summons for unpaid council tax.
  • You’ve contacted us to request a special payment plan.

What Will You Need to Provide?

The form asks for:

  • Income details (e.g. wages, benefits, pensions)
  • Monthly living costs (e.g. rent, food, utilities)
  • Other financial commitments (e.g. loans, credit cards)
  • Bank statements (to confirm the income and expenditure you declare)

Why It’s Important

Accurate and complete information helps us assess your situation properly and offer the right support. Missing or incorrect details may delay the process or result in unsuitable arrangements.

Need Help?

If you need assistance completing the form or have questions about your council tax, please contact our team. We're here to help.

Contact Benefits, Business Rates & Council Tax

Last updated: 08 August 2025