We now offer on-site advice about food safety.

Your restaurant, catering or food service may benefit booking a tailored food safety advice visit.

We help you make sure your food business is ready for inspection to achieve, or maintain, a high food hygiene rating. 

This service includes:
•    A premises visit to your restaurant, catering service or other food business.
•    A two-hour advice session.
•    Guidance from an Environmental Health Officer.
•    A written summary with tailored recommendations to support your business.

See below for costs and how to apply for tailored business advice. Alternatively, for 30 minutes of free basic advice, please contact us below.

The areas our service covers

During your advice session you can choose which areas you would like to receive guidance on, including:  
•    A mock inspection addressing how to achieve or maintain a food hygiene rating score of 5  
•    Allergen support  
•    Advice on new or proposed food manufacturing premises  
•    Advice on exporting food  
•    Advice and review of staff training  
•    Advice on proposed building works or alterations to the premises  
•    Advice on expanding an existing business  
•    Advice on kitchen design and layout 
•    Advice on approved processes and achieving approval 
 

How much does tailored business advice cost?

Advice visits are £265 for a two hour on-site session.
Additional hours are £75.

Apply here for a tailored advice session. 

How to get 30mins of free advice.

Our Food Safety Team can also offer up to 30 minutes of free basic advice. If the information you require cannot be found online, the team would be happy to discuss on the telephone or via email. Please use the contact details at the bottom of this page to get in touch.  

Contact us

Food Safety Team 
Tel: 01444-477433 
Email:foodsafety@midsussex.gov.uk 

Last updated: 20 November 2025