Using this website

This accessibility statement applies to the Resident Portal (Bins and Waste Services) at https://sms-wrp-uat.whitespacews.com/#!

This website is built and maintained by a third party supplier on behalf of Mid Sussex District Council.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts;
  • zoom in up to 300% without the text spilling off the screen;
  • navigate the website using just a keyboard;
  • navigate the website using speech recognition software; 
  • listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

To look for further advice on making content more accessible, visit AbilityNet . 

We aim to meet the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.2 at AA level. We know some parts of this website are not fully accessible, and we are making progress to investigate which areas of the third party site are compromised.

How do we keep our content accessible?

We formally test the accessibility across our website on a regular basis against WCAG 2.2 AA standards. If you find something that does not work that we missed, different to the above list, please contact us. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).  If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Preparation of this accessibility statement

The statement was last reviewed on 13/01/2026. 
This statement was prepared on 13/01/2026.

Last updated: 13 January 2026