Accessibility

This accessibility statement applies to midsussex.gov.uk, run by Mid Sussex District Council.

Mid Sussex District Council is committed to making this website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The content on this website is designed for everyone to find, read, and understand. It is compatible with assistive technologies and developed to meet the accessibility standards outlined in this statement.

In line with government recommendations, we want as many people as possible to be able to use this website. 

You should be able to:

• change colours, contrast levels and fonts using browser or device settings.
• zoom in up to 400% without the text spilling off the screen.
• navigate most of the website using a keyboard or speech recognition software.
• listen to most of the website using a screen reader.

We also make the website text as simple as possible to understand.

To look for further advice on making content more accessible, visit AbilityNet. 

You can find accessibility advice and instructions for common desktop browsers below:

• Google Chrome: Help pages for changing text, image and video size
• Microsoft Edge: Accessibility features
• Microsoft Internet Explorer: Ease of access features
• Mozilla Firefox: Change the fonts and colours websites use

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the known issues listed below: 

• An Aria attribute is unsupported or prohibited (4 instances)
• Inline frames are missing a text alternative (2 instances)
• The container element is empty (2 instances)
• A link is missing a text alternative (2 instances)
• An interactive element does not meet minimum size or spacing (2 instances)
• Colour contrast does not meet minimum requirements (2 instances)
  

Our site is reviewed for accessibility on a daily basis using SiteImprove. As well as this, we undertake regular checks to assess whether content meets user needs. The Web Team are continuously working to improve the accessibility of this website to address the points above.

We formally test the accessibility across our website on a regular basis against WCAG 2.2 AA standards. If you find something that does not work that we missed, different to the above list, please contact us. 

In due course, we are aiming to migrate our content to an accessible platform which will go some way to making sure our content adheres to a high level of accessibility.

Online forms 

Some of our online forms are provided by third party suppliers. We now use a new form package and have been replacing all forms which do not meet accessibility standards. 

PDFs and other documents

Many of our older PDFs and Word documents don't meet accessibility standards - for example, they may not be marked up so they're accessible to a screen reader.

The Accessibility regulations 2018  don't require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Third-party content 

Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but where possible we work with the third-party to improve accessibility. This includes: 

• Links to non MSDC websites 
• Content and PDF documents hosted on other platforms, like Information at Work, PlanningPortal, and ModernGov
• Content hosted on other websites, such as social media sites

We are always working to improve accessibility of our website to make it as usable as possible. There are times, however when we don't get it right the first time we publish something.

If you find any problems that aren't listed on this page or think we're not meeting the requirements of the accessibility regulations, contact the Web team: webmaster@midsussex.gov.uk 

If you cannot access content on this website and would like it in a different format, please get in touch by emailing webmaster@midsussex.gov.uk. We will try to find an alternative for you.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).  If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Feedback 

If you cannot access content on this website or you would like to give some feedback, please get in touch by emailing webmaster@midsussex.gov.uk.

The statement was last reviewed on 13/05/2025. 
This statement was prepared on 13/05/2025.