Housing advice help points have reduced opening hours over Christmas, until the New Year:

  • The last Burgess Hill help point until the New Year is Thursday 13th December
  • The last East Grinstead help point until the New Year is Wednesday 19th December
  • Haywards Heath help points will run as usual on the days that MSDC is open. However, you should call and speak to us before attending to confirm availability.

Normal service will resume in the New Year.

We have introduced a new Housing Advice contact form on our website. Prior to attending a Housing Advice Help Point you will need to have completed this form. It can be completed on a smart phone, tablet or computer. There are also computers available in the Mid Sussex District Council offices at Oaklands Road during office hours.

If you need help to complete the form, you can contact the Housing Needs team for assistance.

What help will I get if I'm homeless or at risk of losing my home?

Once we have received your housing advice form, a Housing Needs Officer will contact you to discuss your situation. You will likely be invited to attend a housing advice help point, details are below. A member of the Housing Needs team will then complete a housing assessment with you. This may involve completing a personalised housing plan so that we can establish how you can work with the council to resolve your situation. This may take 1-2 hours. You will need to bring relevant paperwork with you such as:

  • Proof of ID
  • Tenancy agreement
  • Notice to quit
  • Details of your income

Help points

Please see the top of this page for opening times over Christmas and the New Year.

Burgess Hill - Town Council Offices
Alternative Thursday afternoons - 1pm to 3pm
(By appointment only)

East Grinstead - Library
Alternative Wednesday afternoons - 1.30pm to 3.30pm
(By appointment only)

Haywards Heath - Mid Sussex District Council Offices
Monday & Friday – 9.30am to 1.30pm
Tuesday – 1pm to 4.30pm
(No appointment required)

Contact us

The Housing Needs Team
Tel: 01444-477574
Email: housingadvice@midsussex.gov.uk

Last updated: 04 December 2018