Over the weekend of the 17th and 18th August there was an issue with our email services, meaning that we did not receive any emails. If you contacted us via email over this weekend, you will need to re-send your email. We apologise for any inconvenience this causes you.
We are responsible for about 1,350 food premises.
How can I complain about food safety?
Food safety information
Food sold for human consumption must be:
- Safe to eat
- Free from contamination
- Prepared in a clean and hygienic manner
Our environmental health and food safety officers:
- Carry out food hygiene inspections
- Advise food businesses on how to comply with the law
- Investigate complaints about food that is a danger to health
- Investigate hygiene complaints from consumers
- Investigate allegations of food poisoning
- Carry out bacteriological sampling of food on sale
- Close food premises that pose a risk for health
- Provide free information, advice and literature
Food poisoning and infectious diseases
When people suffer sickness and diarrhoea they may be suffering from food poisoning. These symptoms can also result from viral infections and may not be food related.
Please fill out our online Food safety complaint/enquiry form if you think you've had food poisoning after eating food from a business.
Please note: You should always contact your doctor for medical advice.
Doctors are required to notify Public Health England (PHE) about diseases carried in food such as:
- E. Coli
Food hygiene ratings
Make informed decisions about where to eat and purchase food:
Your food business will be given a rating based on a visit to your premises and an assessment carried out by our inspectors.
To appeal or request a revisit please use the forms below:
More information for food businesses:
- Food Standards Agency (FSA) - safeguards for food businesses guide
- Food hygiene checklist
- Hazard Analysis and Critical Control Point (HACCP)
- Safer Food Better Business (SFBB) packs
- Allergen information for loose food - information for small and medium food businesses
- Allergen: What to consider when labelling food
- Think Allergy