Please read before booking a collection.
We regret that our contractor is not able to enter property. All items must be left outside for collection, close to vehicle access (e.g. not down a side path / in back garden without access) and in one location.
We cannot make specific appointments for collection, but we will endeavour to assist with any special requirements. Collections commence at 7 am.
Loose materials such as garden waste, tiles etc will be charged depending on how they are presented. Material will need to be bagged/boxed for ease and safety of handling. Loose materials may not be collected.
All fridges/freezers must be empty.
We cannot accept Plaster Board or Storage Heaters on a Bulky Waste Collection.
Hard core, concrete, rubble etc cannot be collected. We advise that a skip is hired from a company offering this service. Corrugated asbestos sheeting cannot be collected.
The size/weight of items is restricted by what can be safely transported by two personnel.
The service is for domestic waste only and we are unable to take away trade waste.
Bulky Waste Items Size Guideline - Guidelines on which category of collection to use.
Customer queries with regard to item type/size and payment please contact:
Waste and Recycling Team:
Telephone: 01444 477440
Queries on collection times should be addressed to:
Telephone: 01444 419150.