Housing Benefit Appeals

This page gives information on housing benefit appeals and council tax support appeals.

If you believe a decision on your application is wrong, you need to ask the Council to look at the decision again - this is called ‘mandatory reconsideration’. If you remain dissatisfied with the outcome of a reconsideration, you can appeal to the Independent Tribunal Service, within one month of getting your ‘mandatory reconsideration’ decision.

If you believe that the Council decision on an application is wrong then you can appeal that decision.

How to appeal?

You must complete and submit an appeal form within one calendar month of you receiving your ‘mandatory reconsideration’ decision letter.

Online Appeal Form

Appeal Form (Paper Application)

Appeal to the Independent Tribunal

As a person affected by a decision, you may request that the Appeals Tribunal consider our decision.

The request must be in writing and be received by the Council within one month of the date of the ‘mandatory reconsideration’. decision letter. Please use the Appeal form and mention in the comment box that you wish for the case to be heard by the Appeals Tribunal.

For further information regarding appeal tribunal please see the Government website.

Late Appeals

In some circumstances, late appeals can be considered if they are received no longer than 13 months after the date on the original decision letter. If the Council does not support the reasons for lateness, it will be passed to the Tribunal Service for consideration.

Late appeals cannot be accepted for any reason if they are received more than 13 months after the date on the original decision letter.

Benefit Contact Details

Council Tax Support Appeals

Before submitting an appeal, you may choose to ask the Council to look at the decision again. This is called a reconsideration. If you remain dissatisfied with the outcome of a reconsideration, you can appeal to the Independent Valuation Tribunal

How to appeal?

Council Tax Appeals are made to an independent body, the Valuation Tribunal.

You must complete an appeal form which is available from the Valuation Tribunal's website.

Alternatively, you can contact them by calling 0303 445 8100.

The Valuation Tribunal email is Appeals@valuationtribunal.gov.uk

You must send your appeal to the Valuation Tribunal within two months of the date of decision.

Last updated: 23 August 2023