Where to get Housing Advice

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Housing Advice Surgeries

The Council's Housing Needs Team holds the following weekly housing advice surgeries. Please do check that the surgery is being held before you go.

  • Our offices in Haywards Heath
    Mon, Tues & Fri 10am-1pm (tel. 01444 477574) (no appointment needed, first come first served)
  • East Grinstead Library (fortnightly by appointment only)
    Wed 1.30-3.30pm (tel. 01444 477574 to book an appointment)
  • Burgess Hill Town Council offices (fortnightly by appointment only)
    Thurs 1-3pm (tel. 01444 477574 to book appointment)

You can also email your question to the Council's Housing Needs Team

The Housing Needs Team
Tel: 01444 477574
Email: housingadvice@midsussex.gov.uk

Changes to the Housing Advice Service

Due to the introduction of the Homeless Reduction Act, the Housing Needs team will be making alterations to their Housing Advice Service.

From 26th March – 3rd April, there will be no Help Points, housing advice appointments or contact with the Housing needs team unless it’s to do with an emergency happening within that week. This is to allow the Housing Needs team to be ready for the implementation of the new Homeless Reduction Act.

The Housing Needs team will also be introducing a new self-service Housing Advice facility on the Mid Sussex District Council website. More information will be provided as soon as this service becomes live.

The new Help Point times shown below will commence from 3rd April 2018, however members of the public and support workers are advised to first self-serve on the website if they are able to do so. Those with additional support needs can contact the Housing Needs team for assistance.

Burgess Hill Town Council

Alternative Thursday afternoons
(By appointment only)

East Grinstead Library

Alternative Wednesday afternoons
(By appointment only)

Haywards Heath Mid Sussex District Council Offices

Monday, Tuesday, Thursday & Friday 10am to 3pm
(No appointment required)

Other Advice Providers

Shelter have an office in Crawley and hold surgeries in West Sussex

  • Contact your local Shelter Housing Advice Line 0344 515 1749(Mon-Fri 9-5 then an answer machine facility)

Contact the Citizens Advice Bureau (CAB) in Mid Sussex

  • Contact the CAB Advice Line 0844 4771171 (open Monday - Friday, 9.00 - 17.00)

Get housing advice on the web

Ex-Service Personnel