Energy Support

Happy Energy - Mid Sussex District Council has teamed up with the heating experts at Happy Energy to help people in Mid Sussex make their homes warmer, more energy efficient and save money on heating bills. 

The Heat Sussex project will help households across Mid Sussex gain access to free or discounted energy saving measures to make their homes more energy efficient and reduce heating and electricity bills.

To find out more about the range of energy saving improvements and advice available through Heat Sussex visit or call them direct on 0800 0246 231

Your Energy Sussex Tariff - residents from across Sussex can now buy their gas and electricity through Your Energy Sussex following the launch of our council-supported energy supplier. By launching our own, competitive, local energy tariffs we want to encourage more people in Sussex to compare their energy costs, switch providers and save money. Call Freephone 0800 952 0001 or for more information.

Independence at Home – Grants for people with a disability and long term illness who are in financial need, which can fund building work, home repairs and heating grants; amongst many other costs. The average grant is £300, but can be as much as £600. For more information and an application form visit or call 0208 427 7929.

Winter Fuel Payment – Up to £200 for households with someone of qualifying pensionable age, up to £300 with someone over 80. Helpline number is 08459 151515, or for more information visit

Cold Weather Payment – For those in receipt of certain benefits. Payment of £25 for each seven day period of very cold weather between 1st Nov and 31st March. For more information visit

Health Through Warmth – Part and full funding to help vulnerable people with long term illnesses to install heating and insulation. This has to be match funded by other sources, which the HTW team can assist with. For full criteria and more information visit or call 0845 070 2809.

Emergency Heater Scheme – Referral only scheme for eligible residents with no working heating system. Must be home owner or private rented and on a low income or vulnerable. Up to two oil-filled radiators per household, £1 each. (Usually operates Oct – March). Request application from

Warm Home Discount – An annual payment from participating energy providers for elderly low income households. Paid automatically for those in receipt of pension credit, everyone else must contact energy supplier to find out if eligible and to apply. The payment is credited to the electricity account. You can also qualify for the discount if you have a prepayment meter, contact your energy supplier for more information. Call 01903 737925 or email

Priority Services Register – The Priority Services Register is a free service provided by energy suppliers if you are on a pension, disabled or living with a long-term illness. Can include free gas check, moving meter if inaccessible, password protection and advance notice of interruption to supply. Call your energy supplier for further information.

Supplier Trust Funds – Financial help for energy and utility debt of more than £200. Some application forms online at (British Gas, EDF and and Npower). For Southern Electric, Scottish Power and Eon please check their own websites. Can also offer assistance with white goods, see below.

Further Assistance Payment – Offered as part of the Trust Fund from some energy suppliers for white goods and other essential household items for those in financial hardship. Application forms online at and check individual supplier websites.

Further Support and Information

Heat for Health Network - Advice on local energy support, funding and switching. Call 01444 477191 or email

West Sussex Affordable Energy - is a website full of useful energy efficiency information and help put together in partnership with all West Sussex local authorities.

Energy Saving Advice Service  - call the Energy Saving Trust on 0300 123 1234 or visit

Citizens Advice Consumer Helpline – Free and confidential information on energy complaints and details of recommended energy price comparison websites. Call 03454 040506 or visit

Be An Energy Shopper – A simple guide provided by Ofgem on how to switch energy supplier, with guidance on reading energy bills, comparing energy tariffs and links to accredited price comparison sites. Visit

Safe & Warm Grant - Up to £5,000 may be available for disabled & vulnerable people for reapairs to boilers and other heating systems. Contact the Housing Standards Team on 01444 477292

Rented Accommodation – If you do not have the means to heat it adequately then you can get in touch with the Housing Standards Team at Mid Sussex District Council on 01444 477292 or email The team are able to offer advice on resolving the issue with your landlord, and, if necessary an inspection of the property. In more serious circumstances they can request that remedial action be taken.

Age UK can provide support and advice on a range of topics for people aged 50 and over. Telephone 0800 169 6565 for details or to find your local drop-in point.

More information can be found on the following pages of the GOV.UK and NHS Choices site.