[ Skip Navigation | Accessibility | Site Map | Contact Us | Help | Forms online | Consultation | My Mid Sussex | Interpreting service ]
photo of Millennium Seedbank at Wakehurst

The Mid Sussex District Council offices at Oaklands are open from 8:45am until 5:15pm Monday to Thursday and 8:45am to 4:15pm on Friday.

Click here to see a map of where the Oaklands offices are.

Personal visits

We welcome personal visits to our offices. However, in order to guarantee enough time to discuss your concerns it is advisable to telephone and arrange an appointment. You can telephone the Council on 01444 458166.

Our receptionists work as a Council 'Help Point' and have considerable knowledge of council services. If your enquiry is identified as a County Council rather than a District Council responsibility, you may use the freephone service in reception to contact the West Sussex County Council offices in Chichester.

Contact information

For specific enquiries you can now call our dedicated Customer Contact Centre that provides a single point of contact, between 8.30am and 5.30pm for calls concerning:

Refuse and Recycling (missed bins, green waste etc) 01444 477440

Council Tax (general enquiries, payments, moving house) 01444 477564

Concessionary Fares (free bus passes) 01444 477304

Pest Control (rats, wasps, mice, etc) 01444 477423

Dog Control (lost and found, dangerous dogs etc) 01444 477041

Elections (general enquiries) 01444 477003

Building Control (appointments) 01444 477570

Taxi Licensing 01444 477335

Flooding and Drainage 01444 477408


Alternatively, you can find out more information by selecting the links above which will take you to the relevant section of our website where you can find further information on each service.

If you would like to write to the Council the address is:

Mid Sussex District Council
Oaklands
Oaklands Road
Haywards Heath
West Sussex
RH16 1SS

Tel: 01444 458166
Enquiry Form

For a list of Senior Officers click here.

For a list of email addresses for the various Council sections click here.

If you want to inform any section of a change in your details, ie for Council tax purposes, or are moving into the district, please use the I Am Moving service.

If you are still unsure of whom you need to contact, our receptionists will be happy to help you - please call 01444 458166.

You can make an online payment to the Council with our new Pay Online service.

To see about help with your council tax payments or rent click here.

Help Points in the District providing a County, District and Town Council contact point, are located at:

  • Mid Sussex District Council - 01444 458166
  • East Grinstead Library - 01342 300780
  • Burgess Hill Town Council - 01444 247726
Contact Us Contact MSDC, contact, letter

Downloads/Links

For further information on all our Council services, please see our A-Z Guide (pdf, 892K)  

The Council's out of hours emergency line is 01444 446495.

Contacts

Mid Sussex District Council
Oaklands Road
Haywards Heath
West Sussex
RH16 1SS

Tel: 01444 458166
Enquiry Form padlock image

Out of hours emergency phone:
(01444) 446495